File a claim online

The most convenient way to file your health/medical insurance claim is through our online customer service platform My axiom.

My axiom button enables our registered customers to submit online the claims for reimbursement of expenses, further: to check the status of the submitted claims, to check the remaining limit of the relevant health package, as well as to make online request for an Appointment Scheduling for doctors and medical practitioners via

Our new customers who would like to take advantage of the online customer service platform can quickly and easily register in My axiom.

When submitting a claim, you must provide copies of all documents required by the Insurer - a detailed description of documents can be found in DOCUMENTS REQUIRED FOR MAKING CLAIMS IN THE EVENT OF AN INSURANCE EVENT

Claims of up to BGN 500.00 will be proceeded without submission of original financial documents, with filed and applied DECLARATION to Claim for reimbursement of expenses up to BGN 500.00 (five hundred), therefore the Insurer reserves the right to request the original financial documents for review during the claim assessment process.

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