Health/Medical Insurance

To file your Health/Medical insurance claim, please follow the steps below:

  • Download, fill out the Claim form for reimbursement of expenses and sign
  • Send the scanned copy of the Claim form for reimbursement of expenses, together with copies of all initially required documents by the Insurer and send via email at: or by courier addressed to: 1408 Sofia, 150 Vitosha Blvd., Axiom Insurance Company.

*You can find a detailed information in the DOCUMENTS REQUIRED FOR FILING Health/Medical claims

Claims with an invoice value of up to BGN 500.00 under health/medical insurance are processed without the need to submit original financial documents. Please download, fill out and submit scanned copy of the Declaration to the Claim form for reimbursement of expenses at the amount of up to BGN 500.00 (five hundred), therefore the Insurer reserves the right to request the original financial documents for review during the claim assessment process.

Important notice:

Axiom Insurance Company would like to inform you that when filing insurance claims for reimbursement of expenses for medicinal products under health, medical, travel and accident and sickness insurance, as well as for the expenses for medicaments and drugs partially paid by the NHIF, it is necessary to submit an Outpatient Sheet with detailed information about the therapy prescribed by the GP or the doctor who conducted the examination.

The current requirement is in connection with the forthcoming changes in the issuance and execution of electronic prescription and the entry into force of the amendments to the REGULATION No. 4 OF 4 MARCH 2009. PRESCRIPTION AND RELEASE OF MEDICINAL PRODUCTS from 18.12.2020.

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