Axiom Insurance’ new regional office in Ruse officially opened

On January 16th 2025, the official opening ceremony of the new regional office of Axiom in Ruse took place. The location is in key and convenient place - at 3 Tsar Asen I Street.

Special guests at the opening ceremony were representatives of national and local insurance brokers, clients and guests. The official launch was accompanied by a blessing for health and a successful year, marking the start of the first day of work for the employees in the new offices. The ceremony was attended by the Chairperson and CEO Tsvetelina Mihailova and Kalin Kostov - Procurator, both of whom wished health and success to all participants and lots of satisfied clients.

Axiom Insurance's new offices embody a strategy for modernization and sustainable growth, focusing on enhanced services and customer-centricity.

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FAQ

01

When and how will the Insurer pay me?

Within 15 days after receiving all the evidence, the Insurer must either pay or refuse, stating the reason for the refusal. This term applies to all insurances offered.
02

I ‘m covered under health insurance plan. I have to be hospitalized for treatment. Do I need to inform you in advance?

In case you are going to be hospitalized, you do not need to get confirmation from the Insurer. If you need assistance, we are ready to help you in the coordination with the chosen by you medical facility on 0700 400 99 from 9:00 am to 5:00 pm on working days.
03

What should I do if I need urgent medical care and/or emergency treatment outside of working hours?

During non-working hours, you can visit a chosen by you medical facility for urgent or emergency medical care. Please, gather all medical and financial documents for the health care goods and services used. Expenses shall be reimbursed under the terms of your Insurance.
04

What type of buildings can be insured under Home Property Insurance?

Apartments, houses, other buildings and structures of a special type such as garages, barns, fences, etc. may be insured.
05

I shall be traveling abroad for planned medical treatment. Will Travel Insurance policy cover my medical expenses?

This is one of the exclusions under Travel Insurance and these medical expenses will not be covered. The insurance does not cover medical expenses incurred for the purpose of planned treatment, as well as does not include the treatment expenses for any pre-existing condition or illness.
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